The Lean Office: Collected Practices & Cases - Paperback
The Lean Office: Collected Practices & Cases - Paperback
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by Productivity Press Development Team (Author)
The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.
Highlights include--