Leading Total Quality: Management's Role in Aligning Leadership & Total Quality PracticeLeading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice
Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice
BooksCloudSKU: 9781591133599

Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice - Paperback

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Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice
Leading Total Quality: Management's Role in Aligning Leadership & Total Quality Practice - Paperback
$38.68
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by Orlando E. Blake (Author)

How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.

Number of Pages: 108
Dimensions: 0.26 x 8.5 x 5.5 IN
Publication Date: June 29, 2003
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