
From Conflict to Conciliation: How to Defuse Difficult Situations - Paperback
From Conflict to Conciliation: How to Defuse Difficult Situations - Paperback
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by William W. Purkey (Author), John J. Schmidt (Author), John M. Novak (Author)
The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.



















