Charting Change: A Visual Toolkit for Making Change Stick - Hardcover

by Braden Kelley (Author)

Research shows that up to seventy percent of all change initiatives fail. Let's face it, change is hard, as is getting an organization on board and working through the process. One thing that has been known to be effective is onboarding teams not only to understand this change, but to see the process and the progress of institutional change. Charting Change will help teams and companies visualize this complicated process. Kelley has developed the Change Planning Canvas, which enables leadership and project teams to easily discuss the variable that will influence the change effort and organize them in a collaborative and visual way. It will help managers build a cohesive approach that can be more easily embraced by employees who are charged with the actual implementation of change. This book will teach readers how to use this visual toolkit to build a common language and vision for implementing change.

Back Jacket

"Higher employee retention? Increased revenue? Process enhancements? Whatever your change goal, Charting Change is full of bright ideas and invaluable visual guides to walk you through change in any area where your organization needs it."

-- Marshall Goldsmith, #1 New York Times bestselling author of Triggers, MOJO, and What Got You Here Won't Get You There

"There's no denying it: Change is scary. But it's also inevitable. In Charting Change, Braden Kelley gives you a toolkit and a blueprint for initiating and managing change in your organization, no matter what form it takes."

--Daniel H. Pink, author of Drive and To Sell Is Human

Executives are under escalating pressure to deliver increasing profits every quarter, while technology advances at an increasing rate. In such a pressure-cooker environment, leaders must hard-wire their organizations to be mindful of costs while simultaneously becoming more flexible and faster at planning and executing the change programs required by innovation and the shifting demands of the customer. The companies that successfully innovate and stay at the top of their industries have one thing in common - they learn fast and manage change well.

Charting Change provides a set of visual tools that will help you build a coherent approach to change, identifying both the things that will help make the effort successful, and those people and barriers that will try to block the way. Leaders that read and absorb this book will be able to make productive use of the tools to drive buy-in, alignment, and successful change outcomes across the organization, its systems, and its culture.

This second edition features new topics such as architecting for change, overcoming resistance to change, and systems thinking, as well as new visual tools such as the Organizational Agility Framework. This book will help leaders and managers visualize, plan, and execute change and transformation in a more accessible, visual, and collaborative way. Once you are done reading Charting Change you will approach any big change with confidence.

Braden Kelley is an experienced keynote speaker, workshop facilitator and customer experience specialist at HCL Technologies. He is the author of Stoking Your Innovation Bonfire, the creator of the Human-Centered Change(TM) and FutureHacking(TM) methodologies and the founder of BloggingInnovation.com. Braden writes and speaks frequently on the topics of human-centered innovation, transformation, and experience design for global audiences.

Author Biography

Braden Kelley is an experienced innovation speaker, workshop facilitator and customer experience specialist at HCL Technologies. He is the author of Charting Change and Stoking Your Innovation Bonfire, the creator of the Human-Centered Change(TM) methodology and the founder of BloggingInnovation.com. Braden has been advising companies on how to increase their revenue and cut their costs since 1996. He writes and speaks frequently on the topics of human-centered innovation, transformation, and experience design. He has maximized profits for companies while living and working in England, Germany, and the United States. Braden earned his MBA from top-rated London Business School.