Beyond Hello: How to spot the hidden messages in everyday conversations - Paperback

by Norman Markel Ph. D. (Author), Trisha Renaud (Author)

On any given day, we engage in dozens of conversations. We exchange huge quantities of information. Yet, all too often, we miss some of the most important data present during these everyday exchanges. Seemingly inconsequential conversational behaviors, often overlooked, can convey volumes about the attitudes at work between two people. Is the boss really as much of a friend as he or she says? Is your love interest signaling that you're an equal partner or that he/she has the upper hand in the relationship? Even more important, how do you come across - as an equal or a superior? This book explores the micropolitics of conversation, in particular the five vital clues of conversation, both verbal (the words we choose and the subject matter we discuss) and nonverbal (the seat we choose and how often we make eye contact or touch).

Author Biography

Trisha Renaud: previously worked as a legal writer/reporter with American Lawyer Media and won numerous awards for her investigations and writing. She is currently a trial consultant with Trial Advantage, Inc. Norman Markel received his BA in Psychology from Wayne University in 1956 and his PhD in Psychology from the University of Chicago in 1960. He was Assistant Professor of Psycholinguistics at the State University of New York-Buffalo for three years, then Professor at the University of Florida for 35 years. There he taught in the departments of Communication, Linguistics, Anthropology and Psychology. He is currently Professor Emeritus at University of Florida. His research interests include phonetics, dialects, semantics, voice quality, turn taking and nonverbal behavior. A complete listing of his publications in these areas can be found at: http: //www.psychologyofconversation.com